Doku Support
Find answers to common questions or reach out to our support team.
Frequently Asked Questions
How do I create an account?
You can sign up using your email address or sign in with Google, Apple, or Facebook. Open the app, tap “Sign Up,” and follow the instructions.
How do I reset my password?
On the login screen, tap “Forgot Password” and enter your registered email address. You will receive a password reset link by email.
How do I watch short dramas?
Open Home and choose the For You feed to browse short dramas. Tap a story to view its available episodes and start watching.
How do I create a story?
Open Create and start with a text or voice idea. Doku’s AI-assisted tools can help develop the concept, characters, scenes, and script. Review the result before publishing because AI output may be inaccurate, non-unique, or unsuitable. If an AI output is offensive or unsafe, use the in-app report control when available or contact support.
How do community ideas and voting work?
Open the Idea feed to explore concepts shared by the community. You can vote for ideas you want to see developed, join the comments, share an idea, or watch it once a published story is available. Use the available report or block controls if you encounter abusive content or behavior.
Can I watch offline?
Doku currently requires an internet connection to stream short dramas and use story creation features.
How do I delete my account?
Go to Profile → Settings → Delete Account, or use Account and Data Deletion if you no longer have the app. Doku deletes or de-identifies associated data according to the process and time periods described on that page and in the Privacy Notice. Removing the app from your device does not delete your account. Reset Guest Data is not server-side deletion of records associated with a prior guest session.
Still Need Help?
Our support team reviews requests as soon as possible.
Email: root@kumadrama.com
Business: weiboren@kumadrama.onmicrosoft.com
Operating Organization
Company: Kuma Stories Ltd.